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We want to help you with any problems you might have, whether that's to do with delivery, your bouquet quality, or help choosing the best product.
By filling in the form below, you can create a ticket immediately for one of our friendly customer experience agents to follow up on. We pride ourselves on putting things right. We commit to deal with any queries or issues you have experienced and to provide the appropriate resolution.
We stand by our 100% Happiness Guarantee and want to make sure all customers are happy with their experience with us. If you have experienced any issues with your order, please complete the contact form below making sure you set the 'Query Type' as 'Redeem 100% Happiness Guarantee'.
Please can you make sure that you attach images of the product if your guarantee redemption reason relates to the product.
Please be patient as our response times have been heavily reduced due to circumstances from covid-19.