DELIVERY INFORMATION

Each product is presented in their own box or container - see the details of individual arrangements for the unique way in which each is presented. You can select a delivery date up to 3 months in advance.

TRACK MY ORDER

If you used a tracked delivery service, you are able to track your order the day before it is due for delivery. To do so, all you need is your 9-digit order number (located in your order confirmation email starting with 500 or 600) and visit the track my order page.

OUR FLOWER DELIVERY SERVICES

Our hand-tied bouquets are arranged and delivered in a stylish gift box complete with a personal message card, flower food and care instructions.
Next day and 7 days a week delivery is offered in most areas. Please enter your postcode to see what days and services we can offer.

Out of area postcodes can take 48 hours to deliver. The below excludes bank holidays. Our calendar will show available delivery dates around bank holidays.

FREE STANDARD UNTRACKED DELIVERY

STANDARD TRACKED DELIVERY

STANDARD TRACKED DELIVERY PLUS

SAME DAY DELIVERY

OUR PLANT DELIVERY SERVICES

Our pretty plants are arranged or gift wrapped and delivered in a stylish gift box. Complete with a personal message card, care instructions and pot/container.
Out of area postcodes can take 48 hours to deliver. The below excludes bank holidays. Our calendar will show available delivery dates around bank holidays.

FREE STANDARD TRACKED DELIVERY

OUR HAMPER DELIVERY SERVICE

Order By:	Monday - Friday: 1pm
Delivery Times:	8am - 6pm Monday - Friday
Delivery Restrictions:	Fresh food hampers are only delivered Tuesday - Friday.

A tracking number is provided when your item is despatched to enable you to track your order.

OUR WINE DELIVERY SERVICE

Order By:	Sunday - Thursday: 1pm
Delivery Times:	8am - 6pm Monday - Friday
Delivery Restrictions:	None.

A tracking number is provided when your item is despatched to enable you to track your order.

WHERE WE DELIVER TO

We deliver our bouquets, wines and gifts to most of the UK. Unfortunately we cannot deliver to Isle of Man, Channel Islands, the Isles Of Scilly and some areas of Scotland. If we can't deliver to your selected address, the website will advise you of available options.

Unfortunately, due to many of our products being fresh produce, there are restrictions on the following postcodes:
Can take longer than expected (next day delivery unavailable): FK17-21, HS1-9, KA27-28, PA20-99, ZE
Unable to deliver: BT, IM, G8, GY, JE, IV, KW, PH15 - PH50, TR1-25, AB30-38, AB41-54

For 48 Hour Delivery Order Up To:	Monday - Friday: 8pm* Saturday: 9am *Selected bouquets only available up to 4pm.
Delivery Times:	8am - 6pm Monday to Saturday
Notifications:	2 Days Before Delivery An email from [email protected] confirming your flowers have been dispatched
Delivery Restrictions:	May arrive 1 day after chosen delivery date. Please note: Sunday delivery is not available so for Saturday, 1 day after would be Monday. Available on 'flowers by post' range only.
What Happens If No-one Is In?:	In the event no one is home to receive your order, a driver will always look to leave the order with a neighbour or in a safe place, unless another instruction has been specified. The driver will always leave a card stating where the order has been left.

For Next Day Delivery Order Up To:	Monday - Friday: 8pm* Saturday: 3pm† *Selected bouquets only available up to 4pm. †Saturday 'next day' orders are for Monday delivery.
Delivery Times:	7am - 9pm Monday to Saturday Around 90% of orders are delivered by 5pm.
Notifications:	Day Before Delivery An Email from Yodel early morning confirming your order has been dispatched. Day Of Delivery An Email from Yodel early morning confirming your order is out for delivery.
Delivery Restrictions:	Delivery is not available on Sundays.
What Happens If No-one Is In?:	In the event no one is home to receive your order, a driver will always look to leave the order with a neighbour or in a safe place, unless another instruction has been specified.
What Happens If The Order Can't Be Delivered?:	Over 99% of orders are typically attempted on time If there are any issues regarding the delivery of your order, one of our friendly agents will call you immediately to discuss this and how we can help you resolve this issue.

For Next Day Delivery Order Up To:	Monday - Friday: 8pm* Saturday: 3pm† *Selected bouquets only available up to 4pm. †Saturday 'next day' orders are for Monday delivery.
Delivery Times:	7am - 9pm Monday to Saturday Around 90% of orders are delivered by 5pm.
Notifications:	Day Before Delivery An Email & SMS from Yodel early morning confirming your order has been dispatched. Day Of Delivery An Email & SMS from Yodel early morning confirming your order is out for delivery, plus notification of your 2 hour delivery window.
Delivery Restrictions:	Delivery is not available on Sundays.
What Happens If No-one Is In?:	With this delivery option, you can also specify delivery instructions with Yodel whilst the order is out for delivery, including: Leave in safe Place, Leave with Neighbour, or Change address.
What Happens If The Order Can't Be Delivered?:	Over 99% of orders are typically attempted on time If there are any issues regarding the delivery of your order, one of our friendly agents will call you immediately to discuss this and how we can help you resolve this issue.

For London Same Day Delivery Order By:	9am (For delivery between 10am - 3pm) 12pm (For delivery between 1pm - 6pm) 4pm (For delivery between 5pm - 10pm Monday-Friday) All same day delivery flowers are dispatched on the day of delivery, to maximise the freshness of the bouquet.
Delivery Times:	10am - 10pm Monday - Friday 1pm - 6pm Sunday
Notifications:	Day Of Delivery Email from onthedot confirming collection, with a link so you can live track your delivery straight to the door. You will receive another email once your order has been delivered.
Delivery Restrictions:	Available to selected London postcode only. Allowable postcode list below. No deliveries on Saturdays.
What Happens If No-one Is In?:	In the event no one is home to receive your order, a driver will always look to leave the order with a neighbour or in a safe place, unless another instruction has been specified. The driver will always leave a card stating where the order has been left.
What Happens If The Order Can't Be Delivered?:	Over 99% of orders are typically attempted on time If there are any issues regarding the delivery of your order, one of our friendly agents will call you immediately to discuss this and how we can help you resolve this issue.

For Next Day Delivery Order Up To:	Monday - Friday: 4pm Saturday: 3pm †Saturday 'next day' orders are for Monday delivery.
Delivery Times:	8am - 6pm Monday to Saturday
Delivery Restrictions:	Delivery is not available on Sundays.

DELIVERY INFORMATION

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