DELIVERY INFORMATION

Our hand-tied bouquets are arranged and delivered in a stylish gift box complete with a personal message card, flower food, and hydration source. Next day and 7 days a week delivery are offered in most areas, and we offer same day delivery to select postcodes in London. Please enter your postcode to see our available delivery dates and services.

 

 

TRACK MY ORDER

If you used a tracked delivery service, you are able to track your order the day before it is due for delivery. To do so, all you need is your 9-digit order number (located in your order confirmation email starting with 500 or 600) and visit the track my order page.

 

OUR DELIVERY SERVICES

Next Day, Same Day, Sunday and Pre-1pm services are available depending on your delivery location. All of our services come tracked as standard. The below excludes bank holidays. Our calendar will show available delivery dates around bank holidays.

Out of area postcodes can take 48 hours to deliver. The below excludes bank holidays. Our calendar will show available delivery dates around bank holidays.

 

GUARANTEED TRACKED DELIVERY BY 1PM
STANDARD TRACKED DELIVERY BY 5PM
STANDARD TRACKED DELIVERY BY 9PM
PREMIUM TRACKED DELIVERY BY 9PM
HAND DELIVERY LONDON BY 8PM (CURRENTLY UNAVAILABLE)

 

POSTCODE RESTRICTIONS

We deliver our bouquets, plants, wines, and gifts to most of the UK. Unfortunately we cannot deliver to the Isle of Man, Channel Islands, the Isles Of Scilly, and some areas of Scotland. If we can't deliver to your selected address, the website will advise you of available options. Unfortunately, due to the fresh nature of our products, lengthy periods of time spent in transit can cause the quality of our products to deteriorate. As a result, there are restrictions on the following postcodes for all of our delivery methods.

We are unable to deliver to: ZE1-3, PA20, PA34, PA38, PA41-49, PA60-78, PA80, HS1-8, HS9, PH17, PH19-20, PH42-44, IV21-27, IV40, IV41-49, IV51, IV52-54, IV55-56, KW15-17, KA27-28, FK18-19, Rpublic of Ireland, TR21-25, AB51.


Hospitals
We always recommend that you check with the hospital before sending a gift. This is because some hospitals or hospital wards do not accept deliveries of fresh flowers. For this reason, we're unable to offer compensation if the hospital refuses delivery. If the hospital does accept flower deliveries, then our courier driver will normally deliver to reception.

Hotels
We would also recommend that you check with the hotel before sending a gift. Larger hotels may not accept customer deliveries given the longer time it would take to source the recipient. Our courier driver will deliver to reception, from there it's the responsibility of the person who accepts the order to ensure the gift is delivered to the recipient, in the correct room.

Other Business Addresses
Our couriers can deliver to business addresses. Please bear in mind the opening times of certain offices. Although most deliveries are made before 5pm, the parcel could be turned away should the office/business establishment be closed on arrival.

 

 

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