PRIVACY POLICY & COOKIES

Here you can find all the relevant information on security, privacy and cookies used throughout our website.

                

 

SECURITY

 

Appleyard London takes online security very seriously and is a certified secure site with PCI-DSS. We are also certified ISO 27001 and with ICO.

How do we protect your information?  

We use a server certificate (also known as a digital certificate) to assure you of our identity and secure sockets layer (SSL) to encrypt data transmissions. If you want to check our certificate/security you can do so using one of the following methods, while the Appleyard London website is displayed:

1. Microsoft Internet Explorer 4 or later:
Click on the gold padlock at the bottom right of your browser to bring up the details of this site’s Digital ID.

2. Netscape Navigator: Click on the padlock at the bottom left of your browser to bring up the security information.
The security measures described above ensure that all reasonable steps are taken to protect your personal information. However, the nature of the Internet means that an absolute guarantee of security cannot be offered, and you should be aware that there may be a small security risk in exceptional circumstances when disclosing information online.

 

PRIVACY

 

Appleyard London is committed to complying with the General Data Protection Regulation (GDPR) and has published this guide to help you understand how and why Appleyard London collects information from you, where information is shared and what your rights are.

When you order or register with Appleyard London you will be asked to provide certain information about yourself. Appleyard London operates to a high level of commercial standards which are designed to protect your privacy, ensure payments are secure and that the highest standard of customer service is met.

 

1.0 WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?
2.0 HOW IS YOUR INFORMATION COLLECTED?
3.0 WHAT INFORMATION DO WE COLLECT?
4.0 WHY IS IT BEING COLLECTED?
5.0 HOW DO WE USE YOUR INFORMATION?
6.0 WHO WILL YOUR INFORMATION BE SHARED WITH?
7.0 YOUR RIGHTS AS A CUSTOMER
8.0 HOW TO CONTACT US

 

 

COOKIES

 

Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order as you use the system. This cookie that is saved to your system, is only valid for a single visit and each new visit will result in a new cookie overwriting any that were generated on previous visits to our site.

In order to monitor and improve our site we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version and the website that you visited prior to this site. This may involve the use of a cookie that will not expire at the end of your browsing session.


Third-Party Cookies

We store various cookies that we do not control in order to target certain advertising for you. This may be used to profile and web track your customer behaviour to present products and services you may like. For more information on how we use these third-party tools, please refer back to section 6.1.

If you do not want to receive this type of advertising, you can opt out at any time. This just means that the advertising you see when browsing other websites will be less relevant to you and more generic. However, this does not mean that you will no longer receive advertising at all when browsing.

If your internet browser is set to reject cookies or if your network firewall will not allow them then unfortunately you will not be able to purchase from us. Please refer to your internet browser help file to see how to enable cookies on your PC.

 

 

COMPETITIONS & PRIZE DRAWS

 

Website

We may need to pass the entrants' information on to a third party prize provider. Third party privacy policies and data use may be different to Appleyard London's. Please check the prize provider’s privacy policy before entering into a competition hosted on appleyardflowers.com. We will include a link to this in the competition terms and conditions.


Social Media Platforms

We use Facebook, Instagram and Twitter as mediums to promote competitions hosted with Appleyard London. If you enter a competition on a social media platform, we will not collect data outside of their social media privacy policies. However, we may need to contact you to let you know you have won and for further information. This will usually be done through the social media network itself.

Please note: Winners of the prize draw or competition are drawn fairly and chosen at random using an automated winner picker.

 

 

UPDATES TO POLICY

We may occasionally make changes to this Privacy Policy to reflect any changes on how we use your personal information. These changes may also take place due to a change in the law or regulatory requirements. Please ensure you check the Privacy Policy regularly so you are aware of any updates.

Policy last updated: 06/12/2019   View Previous Updates

03/09/2019
28/08/2019
04/04/2019
18/09/2018
02/08/2018
23/05/2018

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