Our Promise

100% Happiness Guarantee

100% Happiness Guarantee
Appleyard London believe that everyone should have a little luxury in their life. We apply the same level of care and attention in our customer service as we do in selecting and arranging our luxury flowers. That's why we stand by our 100% Happiness Guarantee

We Understand
For that special occasion, we realise the importance of your gifts arriving on time to the recipient. We want to make sure they are delighted with their gift and you are a 100% happy.

We Care About Quality
You can be sure that we cut the flowers at just the right moment to ensure long vase life & beautiful blooms. Excess leaves and outer petals are left intact to protect the delicate flowers during transit.

We ensure all our flowers are of the finest quality and that each hand-crafted bouquet is what you ordered. On the rare occasion that we ever need to substitute any stems, we will use flowers of a higher value

We Deliver Nationwide
All our hand-tied bouquets can be tracked and delivered Monday - Saturday. They will arrive in a stylish gift box with flower food and care instructions

We Can Help
If you feel something isn't right, our friendly Customer Experience team are available to chat via email, live chat or on the phone, and love to go the extra mile to ensure you're happy. Visit our help centre to find answers to your most popular questions.