Help With Order

I need help placing an order
If you are having difficulty or need help placing an order, a member of our Customer Experience team would be delighted to help you. Feel free to get in tou...
Wed, 18 Dec, 2019 at 3:51 PM
Can I place an order without an account?
Yes, as you go through the order process you will quickly find yourself at the billing information section of the checkout.  Here you can login with Fac...
Wed, 16 May, 2018 at 12:51 PM
How do I use Appleyard Store Credit?
If you have store credit in your account it will appear as available option in the 'Payment Information' section when you're in the checkout....
Fri, 2 Oct, 2020 at 11:18 AM
How can I use my Refer A Friend credit?
Whether you have signed up through a refer a friend link, or received referral credit from your friends purchase, you can use your referral credit in the ...
Tue, 14 Aug, 2018 at 9:19 AM
How do I add a discount code to my order?
To add a discount code to your order, simply click the button in the shopping cart which states, 'Do you have a discount code?' as shown below. ...
Tue, 17 Sep, 2019 at 11:47 AM
The website says my Discount Code is invalid
The most common reasons for this are: One of the items you are trying to buy has already been discounted. Discount codes will only work on full price pr...
Thu, 11 Mar, 2021 at 2:57 PM
Why are some bouquets not available on Valentine's Day?
In order to be able to cater for the increased demand on Valentine's Day, we offer a specialised range. These flowers are part of our Valentine's ...
Thu, 4 Feb, 2021 at 9:02 AM

  Loading...