Help With Order

I need help placing an order
If you are having difficulty or need help placing an order, a member of our Customer Experience team would be delighted to help you. Feel free to get in tou...
Wed, 18 Dec, 2019 at 3:51 PM
Can I place an order without an account?
Yes, as you go through the order process you will quickly find yourself at the billing information section of the checkout.  Here you can login with Fac...
Wed, 16 May, 2018 at 12:51 PM
How do I use Appleyard Store Credit?
If you have store credit in your account it will appear as available option in the 'Payment Information' section when you're in the checkout....
Fri, 2 Oct, 2020 at 11:18 AM
How can I use my Refer A Friend credit?
Whether you have signed up through a refer a friend link, or received referral credit from your friends purchase, you can use your referral credit in the ...
Tue, 14 Aug, 2018 at 9:19 AM
How do I add a discount code to my order?
To add a discount code to your order, simply click the button in the shopping cart which states, 'Do you have a discount code?' as shown below. ...
Tue, 17 Sep, 2019 at 11:47 AM
The website says my voucher code is invalid
If you receive an error message to say your voucher code is invalid, there could be different reasons for this: The code is not applicable to the product ...
Wed, 18 Dec, 2019 at 3:52 PM
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