Delivery Issues
If no one is home to receive the delivery, parcels are often left in a safe place. This can often be with a neighbour, behind a shed, gate, bin or under a s...
Wed, 8 Jul, 2020 at 9:31 AM
We understand the importance of timely delivery, especially for important occasions. Regretfully, there can be occasions when our courier provider may not c...
Wed, 18 Dec, 2019 at 4:05 PM
If your courier tracking link says that your parcel has been successfully delivered but there is no sign of the flowers at the delivery address, there are a...
Wed, 18 Dec, 2019 at 4:05 PM
We go to great lengths to ensure all orders are delivered, and 98%-99% of orders are delivered first time. Regretfully, there can be rare occasions when tha...
Fri, 20 Dec, 2019 at 10:25 AM
100% Happiness Guarantee Don't forget, if you feel something isn't right, our friendly Customer Experience team are available to chat via em...
Wed, 8 Jul, 2020 at 9:34 AM
We often send gifts for specific occasions so we understand the importance of items being delivered on time and customers being able to track them on their ...
Thu, 28 May, 2020 at 6:28 PM
We send items in separate boxes, so if you have only received one, then the rest are on their way to you. If you want to find out where the undelivered ...
Thu, 28 May, 2020 at 7:32 PM
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