Delivery Options

How do I track my order?
To track your order, go to our 'Track My Order' page and enter your order number in our order tracking feature. How does it work? Enter your...
Wed, 18 Dec, 2019 at 3:49 PM
Do you offer a Same Day Delivery service?
Yes, but at the moment this is only available in London! We offer Same Day Delivery on a limited but varied range of bouquets for most of the London area. O...
Fri, 10 Jul, 2020 at 11:22 PM
Do you offer Next Day Delivery and when is this available?
Yes, we offer next day delivery on most of our products. For flowers, this is available up to 8pm Monday - Saturday. We also offer the ability to order unti...
Tue, 17 Sep, 2019 at 3:31 PM
Can I choose a delivery date?
Yes, with flowers & plants, you can choose a preferred date you would like your order to be delivered. This does of course depend on our ability to deli...
Wed, 18 Dec, 2019 at 3:50 PM
Can I specify a time for my delivery?
Unfortunately, we're unable to deliver parcels at specific times. This is because deliveries are made by our courier partners and the delivery time is ...
Thu, 25 Apr, 2019 at 9:46 AM
Why is Free Untracked Delivery not guaranteed to arrive on time?
Our untracked deliveries are sent via Royal Mail in the postal system. Because the deliveries are untracked and in the normal post, we're unable to gua...
Tue, 17 Sep, 2019 at 3:43 PM
Is it possible for the recipient to be notified when their gift is on its way?
Yes, after placing your order, you are now able to input the email address and/or mobile number of the recipient you are sending the gift to.  This way ...
Tue, 17 Sep, 2019 at 1:30 PM
Do you offer a click and collect service?
Unfortunately we don't offer a click and collect service. However, if you choose our 'Standard Tracked Delivery Plus' option, you can choose ...
Tue, 17 Sep, 2019 at 3:47 PM
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