If you've received flowers and you're not sure who sent them, please contact us. If there was a gift message that you were unable to find, we'll happily let you know what it is.
If there is no gift message, or the message doesn't specify a name, then we will attempt to contact the sender for permission to disclose their name to you. However, if our customers choose to remain anonymous, then we will respect their wishes.
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Happiness Guarantee (for any product or delivery issues you have experienced)
If you feel we have fallen short with the service you have experienced, we’d like the chance to put it right and compensate you accordingly.
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Due to high demand, the average response time is currently 1-2 working days
Call us on 020 3696 1136
Available 9am - 1pm Monday To Friday (This service is not currently available)