|Is this bouquet safe for pets?
||This bouquet is safe for pets.
|How long should the bouquet last?
||Our 100% Happiness Guarantee promises that each of our bouquets will last at least a week. If your bouquet doesn't last this long, or you have any other issues, you can learn how to redeem your Happiness Guarantee here.
|How should I care for this product?
||We include care tips with all bouquets which will help your recipient get the most out of their flowers. For more information, read our Flower & Plant Care Essentials, where you can see care tips for specific stems as well as general tips for your bouquet.
|Will my flowers look like the picture?
||We send these roses semi-bloomed. This helps to protect the delicate flowers in transit and means your bouquet will need a day or two in water to fully bloom and look like the picture. As these are letterbox flowers, you will also need to arrange the stems in a vase once they arrive.
|How are the flowers packaged?
||Letterbox flowers arrive in a smaller box (603mm x 182mm x 39mm) designed to fit through most standard letterboxes. Please note that they will not fit in smaller letterboxes such as those found in apartment lobbies. The flowers are carefully flat packed and wrapped in paper to protect them.
|Will the flowers come in water?
||The roses will have individual hydration pods to keep them healthy during their journey.